• Nature's Unique Touch: Embrace the beauty of nature's craftsmanship with our products. Due to the natural characteristics of wood, each item may vary slightly in texture and wood grain, making every piece truly one-of-a-kind. No two boards are alike, ensuring that your purchase is a unique treasure for your home.
• Certified Quality: We take pride in delivering top-notch products to our customers. Rest assured that all our items are made from certified boards of the highest class, promoting sustainability and environmental responsibility.
• Hassle-Free Installation: To make your experience seamless, we've included all the necessary spare parts for easy installation in every package. With everything you need at your fingertips, you can enjoy your new purchase in no time.
• Safety Guaranteed: Your satisfaction and safety are our priorities. We meticulously quality pack all our products to ensure they arrive at your doorstep in pristine condition, ready to adorn your space and provide lasting joy.
• Tailored to Your Needs: We believe in the power of customization. If you desire any modifications to suit your preferences or space, we're delighted to bring your ideas to life. Reach out to us via live chat or leave a request in the contact form, and our team will be in touch within 12 hours to assist you.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We ship orders within 2-3 days. Shipping to the USA takes from 7 to 15 days. After your order is shipped, we send you a tracking number.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.